Shop Terms & Conditions

Return & Refund Policy

I gladly accept returns and exchanges.
Just contact me within: 7 days of delivery
Ship items back to me within: 30 days of delivery

I don’t accept cancellations, but please contact me at penguingirlart@gmail.com if you have any problems with your order.

Because of the nature of these items, unless they arrive damaged or defective, I can’t accept returns for the following items:
– Art postcards & greeting cards
– Custom or personalised orders
– Digital downloads
– Items on sale

Conditions of return

Buyers are responsible for return shipping costs.
If the item is not returned in its original condition, the buyer is responsible for any loss in value.

Privacy Policy

I will only use your shipping and billing address, and contact information
– To communicate with you about your order
– To fulfill your order
– For legal reasons (like paying taxes)

For any issues with your order, chat with me at penguingirlart@gmail.com 🙂